kenneth navis got the call. the baby from langone is -- >> it's as bad a challenge as can you get, and when you are dealing with tiny babies like this who are so fragile, it really can be an extraordinary circumstance. >> reporter: we're in front of nyu medical center. that's sort of the important point because just over there is the east river. what we now know is that 7:00 p.m. there was no water inside that hospital. at 7:45 there was ten feet. the power started to go out, and then the generators failed. all of a sudden patients and the doctors found themselves in a worst case scenario. as for the parents of little baby martinez, they found out the hospital and their daughter would be evacuated when they watched mayor michael bloomberg on tv. shortly after they lost power, and they had no idea where their baby would be taken. >> it was -- my family members were calling mow the phone because certainly i lost my apartment. we had no access to the tv, no access to internet, month phone service. it was just our c